Explore our comprehensive array of services, designed to empower you and your business, and let us be your trusted partner in achieving success.
Single Service
Facing a machine breakdown can be stressful, especially when high-cost dealers push for replacements instead of affordable repairs. At OnQueue, we present a refreshing alternative. We provide maintenance services on a per-call basis, and here’s the best part – everyone is our favorite customer, even if your machine wasn’t originally purchased from us.
What sets us apart? Our service technician is HP printer certified, bringing a level of expertise that ensures your machines are in capable hands. Our approach is simple: without a service agreement, we bill for services on an hourly basis, with customers covering the costs of necessary parts and equipment. The difference lies in our commitment to cost-effectiveness. Our savvy purchasing practices and technical expertise, including HP printer certification, allow us to significantly reduce your overall expenses, ensuring you get the best value for your investment.
Choose a service that not only prioritizes your needs and budget but also comes with the assurance of a certified technician. At OnQueue, we believe in fair, transparent, and customer-centric solutions for all your machine repair needs.
Service Agreements
At OnQueue, we understand the anxiety that comes with unpredictable machine failures. That’s why we offer comprehensive service contracts designed to provide you with the peace of mind you deserve.
Choose from our fixed-price contracts or opt for a “per-print” model to align with your specific needs. Our contracts cover everything your machine may require over its lifespan, including toner and most parts. What’s more, enjoy the assurance of a guaranteed 24-hour response time whenever you need it!
Why choose us? Because we’re more than just a service provider – we’re Honest, Dependable, and deeply committed to your satisfaction.
With 30 years of experience, we take immense pride in the quality of our work. Let our expertise be the reliable force that keeps your business running smoothly. Say goodbye to worries, and let OnQueue be your trusted partner in machine service excellence!
Consulting Services
Beyond our commitment to impeccable service, we extend our offerings to serve as an trusted consultant for businesses seeking guidance in the complex world of office machines. At OnQueue, we pride ourselves on being more than just service providers; we’re your knowledgeable partners in optimizing your office equipment.
Wondering which printers or copy machines suit your business best? Confused about the ideal placement or the necessary features? Allow us to leverage our 30 years of experience to provide tailored advice and solutions. From helping you choose the right equipment to strategic placement recommendations, our consultancy services cover every aspect of your business needs.
At OnQueue, we believe in fostering lasting partnerships built on trust and expertise. Let us be your go-to consultants, ensuring your machines not only run seamlessly but also contribute to the overall efficiency of your business operations. Because at the heart of our service is the dedication to see your business thrive.
Specialized Equipment Repair
Encountering issues with specialized printing equipment, such as thermal printers, large format printers, plotters, and more, can be a daunting challenge. At OnQueue, we step in as your reliable solution provider for these intricate machines. Our skilled technicians, including a certified HP printer expert, extend their expertise to encompass the repair and maintenance of a diverse range of specialized printing equipment.
Whether it’s troubleshooting thermal printers, addressing the unique requirements of large format printers, or ensuring the precision of plotters, our team is well-versed in the intricacies of these devices. We go beyond the conventional, offering tailored solutions that match the specific needs of your business.
Just like with our standard services, our commitment to cost-effectiveness remains unwavering. We bill for specialized services on an hourly basis, ensuring transparency and flexibility. With OnQueue, you’re not just getting a repair service; you’re gaining a partner equipped to handle the complexities of your specialized printing equipment, delivering reliable solutions that keep your operations running smoothly. Choose expertise, choose OnQueue for all your specialized printing equipment repair needs.